Processing time: Every item at Maxluxes goes through a rigorous authentication process by our expert team. Once you place your order, please allow 3-5 business days to process your orders. After that, it will take 5-8 business days for delivery depending on your location. Maxluxes employs a strict and elaborate authentication process where each product is unboxed to allow thorough inspection of the packaging, exterior appearance, interior components, and accessories. Obvious defects and imperfections are flagged and intercepted, and have their evaluations reviewed by a team before final approval.
Refund & Exchange
Returns: Returns will only be accepted within 7 days of the delivery date granted that the item(s) is in its original state and with the tags & receipt.The buyer will be entitled to a partial refund once the item(s) are returned successfully. The initial delivery fee is non-refundable, and will be deducted from the transaction amount. The buyer is responsible for all shipping fees and the return address will be provided after the exchange is confirmed by the Maxluxes Customer Service team.Please contact our customer service team before returning any product. – Exchanges: We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact our customer service team before returning any product.For further information, please refer to our Term and Conditions.